News & Press Releases

Sterling Superstar Press Release 07/10/07

Sterling Truck Corporation has announced that Don Teague of Las Vegas Freightliner-Sterling-Western Star, Fontana, CA has been named a Bronze Salesperson Award Winner in the 2006 Sterling Superstar Sales Recognition Program.

Recipients of the prestigious Superstar Award have distinguished themselves by achieving superior sales performance in similar sized markets throughout the United States and Canada. Awards were based on the total number of medium and heavy-duty trucks sold during the 2006 calendar year. Additionally, as a condition of the award, Don Teague successfully completed Sterling's Sales Certification Program designating him as a vocational truck sales professional.

Don Teague is one of only 30 Bronze Salesperson Award Winners out of approximately 907 program participants.

Sterling Truck Corporation, a member of the Freightliner Group, is a major
manufacturer of medium and heavy-duty commercial work trucks. Freightliner LLC
is a DaimlerChrysler Company.

Western Star Superstar Press Release 07/08/07

Western Star Trucks has announced that Michael Peloquin of Los Angeles Freightliner - Western Star, Fontana, CA has been named a Silver Salesperson Award Winner in the 2006 Western Star Superstar Sales Recognition Program.

Recipients of the prestigious Superstar Award have distinguished themselves by achieving superior sales performance in similar sized markets throughout the United States and Canada. Awards were based on the total number of trucks sold during the 2006 calendar year. Additionally, as a condition of the award, Michael Peloquin has successfully completed Western Star's Sales Certification Program designating him as a vocational truck sales professional.

Michael Peloquin is one of 15 Silver Salesperson Award Winners out of approximately 832 program participants.

Western Star Trucks, a member of the Freightliner Group, is a major manufacturer of Class 8 vocational and highway trucks. Freightliner LLC is a DaimlerChrysler Company.

Las Vegas Freightliner wins Second Oasis Dealer of the Year Award
FOR IMMEDIATE RELEASE

Amy Sills
Freightliner LLC

Oasis Service Network Flourishes,

GAFFNEY , S.C. — Diesel motorhome owners across the country have high acclaim for Freightliner Custom Chassis Corporations’ (FCCC) Oasis Service Network, and Freightliner dealers continue to recognize that providing RVers with a high level of service means a larger, more loyal customer base and additional profit for their dealership. In 2006, the number of Oasis Service Centers jumped from 65 to 82 and has expanded coverage across the country. Many of the original 65 Oasis dealers continue to improve their service experience by hiring and training more dedicated RV technicians, adding customer amenities and escalating the level of customer service throughout their dealerships.

“More and more of our Oasis dealers are realizing the payoff of providing the special services that RV owners appreciate,” said Dennis Rostenbach, FCCC Dealer Advisor. Some of the more common amenities include a dedicated waiting room for motorhome customers, special electrical hookups, certified motorhome technicians—and more. “It’s what keeps customers coming back, along with the outstanding service experience that our dealers provide,” added Rostenbach.

Oasis dealers are earning recognition for their efforts. Freightliner Custom Chassis Corporation created the Oasis Dealer of the YearAward to honor dealers who have exhibited excellence and dedication in servicing motorhomes and providing outstanding service experiences for their customers. For the second time, the award goes to Las Vegas Freightliner for having the highest customer satisfaction rating as determined by Oasis Dealer Surveys, which are submitted by the end customer.

“Over the years, our business volume has increased, largely because our reputation as an Oasis Service Center continues to grow,” says Scott Zeppenfeldt , Vice President of Service at Las Vegas Freightliner. “But we’ve had to improve our level of service to maintain our high standards.” Las Vegas Freightliner has seven dedicated RV service technicians at its 24/7 facility, who service more than 40 motorhomes a month. The facility also has a dedicated service-reception area, customer lounge and service advisors.

“I’m extremely pleased with the growth of the network and proud of what Scott and his team have done with the LA Freightliner Group,” said Rostenbach. “Scott has been an integral partner by working to understand the value of being an Oasis location and, in-turn, by placing focus on the RV service experience at Las Vegas Freightliner.”

“We appreciate the high level of support and awareness that comes from Freightliner Custom Chassis,” added Zeppenfeldt . “I think it’s a win-win for us and for our customer base. Freightliner Custom Chassis has helped us understand even further the importance of providing excellent customer service. If you take the time and dedicate the resources, the customers will come, and if you take care of them, they become customers for life.”

“FCCC is continually dedicating more resources to growing our Oasis Service network ,” added Rostenbach. Some of the extensive measures that FCCC is taking include ongoing one-on-one dialog with service writers and consistent face-to-face communications with dealers. FCCC has also recently opened a dedicated training center in Gaffney, SC, where service technicians undergo recertification every two years. Rostenbach summarizes, “As the leader in the industry, the service experience of our owners should be second to none. With the growing Oasis network and more and more dealers taking notice of Las Vegas Freightliner’s success, I’m confident our current owners will continue to be Freightliner chassis owners and more dealers will benefit from the Oasis advantage”.

Freightliner Custom Chassis Corporation manufactures premium chassis for the motorhome, delivery walk-in van, school bus and shuttle bus markets. It is a subsidiary of Freightliner LLC, the leading heavy-duty truck manufacturer in North America. Freightliner produces and markets Class 3 – 8 vehicles under the Freightliner, Sterling, Western Star and Thomas Built Buses nameplates and is a company of DaimlerChrysler, the world’s largest commercial vehicle manufacturer.

Las Vegas Freightliner wins national Aspire award from Freightliner, LLC
Las Vegas, NV – October, 2006)


Freightliner Trucks Announces 2005-2006 ASPIRE Award Winners and Dealer of the Year

Portland , Ore. – October , 2006 - Freightliner Trucks has announced the recipients of the 2005-2006 ASPIRE Awards. The ASPIRE (Acknowledging Sales, Parts & service, Image and Relationship Excellence) Program recognizes Freightliner Trucks dealers who demonstrate superior sales satisfaction, customer service and achieve high levels of performance in all aspects of their business. The award recipients were recognized at a recent awards ceremony in Carlsbad, Calif.

Qualifying criteria for ASPIRE awards relate to sales performance, service capabilities, parts inventory, financial performance and a wide range of other categories.

“ASPIRE has been successful in recognizing our top-performing dealers that consistently go above and beyond in all aspects of their business,” said Mark Lampert, senior vice president of sales for Freightliner Trucks. “This annual program has also fostered enthusiasm throughout our dealer body and has ultimately strengthened our overall network.”

Additionally, as part of the awards program, the 2005-2006 Freightliner Trucks Dealer of the Year award was given to River States Truck and Trailer Inc. in Eau Claire, Wisconsin for displaying exceptional dedication and performance in each ASPIRE awards criterion and delivering outstanding customer satisfaction and service in the Freightliner Trucks dealer network. Joe Laux, president and general sales manager of River States Truck and Trailer Inc., accepted the award on behalf of the dealership.

“Our dedicated employees have been instrumental in helping us achieve this success,” said Laux. “They’ve helped foster relationships with our outstanding customers, who are now committed to our dealership and the brand.”

“The ASPIRE program has been an excellent tool in helping us establish our goals and measure the results,” Laux added. “For example, the J.D. Power Initial Buyer survey is a feature that allows us to get prompt feedback from our customers and determine if we’ve attained those goals.”

The ASPIRE Awards recognize two levels of achievement: Summit and Alpine. The Summit Award is for dealers who score in the top 10; the Alpine Award is for those in the next 10. A complete list of award recipients is noted at the bottom of this press release.

With over 400 dealer locations in North America, Freightliner Trucks offers a vast service network with many dealerships and service centers staffed twenty-four hours a day, seven-days a week.

Freightliner Trucks is a division of Freightliner LLC, headquartered in Portland, Oregon, and is the leading heavy-duty truck manufacturer in North America. Freightliner LLC produces and markets Class 3-8 trucks and is a company of DaimlerChrysler, the world's largest commercial vehicle manufacturer.

On the Internet:

Visit the Freightliner Trucks Web Site at

http://www.freightlinertrucks.com

for additional Freightliner Trucks news.

2005-2006 ASPIRE Summit Award Winners:

  • Trucks of Bismarck, Inc., Bismarck, ND.
  • First Truck Centre, Inc., Edmonton, Alberta
  • Freightliner-Western Star of Evansville, Inc., Evansville, Ind.
  • Neely Coble Company, Inc., Nashville, TN.
  • Bakersfield Truck Center, Bakersfield, Calif.
  • Fyda Freightliner Columbus, Inc., Columbus, Ohio
  • Tri State Truck Center, Inc., Shrewsbury, MA.
  • River States Truck and Trailer, Inc., Eau Claire, Wis.
  • Eddie’s Truck Sales, Rapid City, SD.
  • Campbell Freightliner LLC, Edison, NJ.

2005-2006 ASPIRE Alpine Award Winners

  • Fleet Maintenance, Inc., West Seneca, N.Y.
  • Freightliner of Savannah, Inc., Savannah, Ga.
  • Amarillo Truck Center, Amarillo, Texas
  • Freightliner of Hartford, Inc., East Hartford, CT.
  • Tom Nehl Truck Company, Jacksonville, FL
  • Las Vegas Freightliner-Sterling-Western Star, North Las Vegas, NV.
  • Young Truck Sales, Inc., Canton, OH
  • Duncan Freightliner-Sterling-Western Star, Waco, TX
  • Fox & James, Inc., Latrobe, PA
  • Baltimore Freightliner-Western Star, Baltimore, MD

Contact: Amy Sills, 503-745-8535, amysills@freightliner.com

Los Angeles
Freightliner Adds Western Star Trucks to Dealerships in Whittier & Long Beach, California ( Whittier, CA – March, 2005)

Los Angeles Freightliner today announced that it has added the premium Western Star product line to its dealerships in Whittier & Long Beach, CA. The new Western Star Truck franchises are an exciting addition to our existing franchise in Fontana CA., helping our growing network of locations in Southern California & Las Vegas NV.

LA Freightliner offers sales, service, and customer support for Western Star’s heavy-duty custom trucks for long-haul and vocational applications, including the 4900 FA, 4900 SA, 4900 EX, and 6900 XD. Western Star Trucks has long been known for producing custom-built trucks with premium craftsmanship and providing its customers with comfort, reliability, traditional styling, and a superior ride.

“We are pleased to offer the premium Western Star product line at our dealership," said Todd Albanese, VP Sales, LA Freightliner. "We also pride ourselves on outstanding customer service and are excited to now support Western Star’s extensive customer network."

In addition to acquiring the Western Star product line, LA Freightliner is an authorized dealer of Western Star parts and service, offering unparalleled parts availability and expert service for preventative maintenance, warranty repairs, fast-break service, and roadside assistance. (Also, finance programs are available through DaimlerChrysler Services.)

Whittier - 2429 South Peck Road, Whittier, CA 90601
Long Beach - 18900 Susana Road, Long Beach, CA 90221
Fontana - 13800 Valley Blvd, Fontana, CA 92335
Las Vegas - 3701 Freightliner Drive, N. Las Vegas, NV 89081